DAV E-Commerce KG (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our products and services.

1. Company Information

DAV E-Commerce KG
Bahnhofstraße 141
86438 Kissing
Germany
Phone: +49 176 79069790
Email: Info@dav-ecommerce.de
VAT ID: DE268711049
Tax Number: 102/155/03807

2. Information We Collect

We may collect and process the following types of personal information:

• Name
• Email address
• Phone number
• Company name
• Shipping and billing information
• Messages submitted through contact forms
• Technical data such as IP address, browser type, device information, and website usage statistics

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and quote requests
• Process orders and deliveries
• Provide customer support
• Improve website functionality and user experience
• Communicate regarding products, services, or logistics
• Fulfill legal and tax obligations

We process personal data only where legally permitted under applicable regulations.

4. Data Sharing

We do not sell or rent your personal information.

Your data may be shared with trusted third parties only when necessary for business operations, including:

• Shipping and logistics providers
• Payment service providers
• IT and website service providers
• Legal or regulatory authorities where required by law

All third-party partners are expected to handle data securely and in compliance with applicable data protection laws.

5. International Transfers
As we provide worldwide shipping and international business services, your information may be processed outside Germany or the European Union where necessary for order fulfillment and logistics coordination.
We take appropriate measures to ensure adequate protection of personal data during such transfers.

6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.

7. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.
You may disable cookies through your browser settings; however, some website functions may not operate properly.

8. Your Rights
Under applicable data protection laws, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent where applicable

To exercise these rights, please contact us using the details provided above.

9. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, or disclosure.
However, no method of electronic transmission or storage is completely secure.

10. External Links.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updated versions will be published on this page with the revised effective date.

12. Contact
If you have questions regarding this Privacy Policy or the processing of your personal data, please contact:
DAV E-Commerce KG
Info@dav-ecommerce.de
+49 176 79069790

Privacy Policy